Overview
List of clients
Examples of typical projects
References from clients

Practical Experience

ICN facilitators and consultants have experience as a HR practitioner and ETD Practitioner for the last 18 years in various industries such as Mining, Publishing, Retail, Risk Management, Insurance and Banking as an employee and as an independent business owner and consultant.

Roles and responsibilities have varied over the period and can be listed as follows:

  • HR Practitioner
  • Trainer & Assessor
  • Facilitator
  • Manager
  • Project Manager
  • Quality Assurance Manager
  • Course Developer and Designer
  • Consultant
  • Mentor
  • Advisor and Coach
ICN's many roles have expanded internationally, and have an appointed External Verifier for NEBS Management and City & Guilds accredited centres that offer international qualifications in South Africa. The role of the EV is to implement quality control assessment and ETD practices, and to consult and advise centres on best practice.

Competencies

Based on the above mentioned practical experience, ICN's Facilitators have the underpinning knowledge and skills to deliver the following services:

Analysis, evaluation, development, implementation, and quality assurance of Human Resource (HR) and Education, Training and Development (ETD) practice as:

  • Processes, systems and instruments to determine training needs
  • Employee skills plans
  • Competencies, roles and job descriptions
  • Selection and recruitment against competencies
  • Assessment practices in relation to a Qualifications framework such of NQF and NVQ
  • Recognition of Prior Learning (RPL) practices
  • ETD policy and procedures
  • Competency profiles and occupational standards
  • Quality assurance systems and performance
  • Strategic planning for the organisation to change over to a competency based approach
  • Assessment management systems and assessment policies and procedures
  • Competency and non-competency based assessment instruments
  • Training materials for ETD practitioners
  • Curriculum design and training programme development
  • Quality assurance of ETD practices
  • Accreditation procedures for training provider